I am currently a Technical Support Engineer with 5 years of experience in companies in the commercial and industrial sectors. I am looking for an opportunity that will allow me to continue my career path and grow personally and professionally. My main skills are Virtualisation (vmWare) and backup management (Veeam) / Network equipment (switches, routers and Watchguard firewalls) / User management (AD, Office 365, AVG Cloud) / SQL Server Database
Experience
Technical support engineer
Alten Italia S.p.A.
03/2022 - Present
Core Competencies:
For the company Alten Italia S.p.A., which operates in the consulting sector, I have the opportunity to work as a technical support engineer at Siemens. In detail, the tasks I carry out are as follows:
Technical support service in the EMEA area for Siemens products: OpCenter Execution Core / Electronics / SemiSuite.
Analysis, testing and debugging of product problems.
Support in system and product configuration.
IT technician
Star S.p.A.
03/2019 - 03/2022
Core Competencies:
For the company Star S.p.A., operating in the trade sector, I had the opportunity to work as an IT technician. In detail, the tasks I performed were as follows:
System integration (ERP <--> B2B & APP)
Creation and configuration of virtual machines using Vsphere
Backup management using Veeam
Network equipment management (Firewall, Swtich and Router)
